Recurring revenue is the backbone of a healthy studio or salon, and Bastiva makes memberships and packages easy to sell, bill and manage. Members pay with a card on file, redeem their benefits at booking and checkout, and stay engaged through a branded app that carries your name. Flat monthly pricing means growing your membership base never triggers per-transaction commissions on top.
Sell the membership model that fits you
Offer unlimited memberships, tiered plans, prepaid packages or session credits, and price them however your business works. Members redeem benefits automatically when they book or check out, and Bastiva tracks usage, credits and expirations behind the scenes.
- Unlimited, tiered, package and credit-based memberships
- Automatic benefit redemption at booking and POS
- Credit balances and expirations tracked automatically
- Gift cards and promo codes to acquire new members
Recurring billing that runs itself
Store a card on file and let Bastiva handle recurring charges on the schedule you set. Payments run through Stripe with support for Apple Pay, Google Pay and ACH, so members are billed reliably and you spend less time chasing payments.
- Card-on-file with secure recurring billing
- Stripe, Apple Pay, Google Pay and ACH supported
- Flat monthly pricing with no per-transaction commissions
- Payroll-ready ledger and commission tracking for staff
Keep members engaged and loyal
A membership only pays off if members keep using it. Bastiva keeps your community connected with a branded member app, push notifications, automated reminders and post-visit follow-ups, all under your logo and colors rather than a generic platform brand.
- Branded member app for booking and renewals
- Push notifications and automated reminders
- Post-visit follow-ups to drive rebooking
- Custom branding on app, emails and booking page on every plan
See who is thriving and who is at risk
Bastiva's analytics show lifetime value, retention cohorts and rebooking rates so you can spot members slipping away before they cancel. Client tags let you segment members for targeted broadcasts and win-back campaigns.
- Lifetime value and retention cohort reporting
- Rebooking-rate and staff-performance analytics
- Client tags for segmentation
- Email broadcasts for renewals and win-back offers
Bastiva vs. Typical platforms
| Feature | Bastiva | Typical platforms |
|---|---|---|
| Per-transaction commission | None | Sometimes charged on payments |
| Recurring billing | Built in with card-on-file | Available, varies |
| Package and credit tracking | Automatic | Yes, varies in detail |
| Branded member app | Included on every plan | Generic or paid upgrade |
| Custom branding | Every tier | Often top tier only |
| Retention and LTV analytics | Included | Frequently higher tiers |
| Payment methods | Stripe, Apple Pay, Google Pay, ACH | Varies by provider |
| Pricing | Flat monthly from $19 | Tiered, can scale with members |
Flat, honest pricing
Every plan includes your branding. No transaction fees, ever.
Frequently asked questions
What types of memberships can I sell?
You can sell unlimited memberships, tiered plans, prepaid packages and session credits, and Bastiva tracks usage, remaining credits and expirations automatically.
How does recurring billing work?
Members store a card on file and Bastiva charges them automatically on the schedule you choose, using Stripe with support for Apple Pay, Google Pay and ACH.
Are there fees on membership payments?
Bastiva charges no per-transaction commissions on memberships. You pay a flat monthly subscription, plus only your payment processor's standard rate.
Can members manage their own membership?
Yes. Through the branded member app and your booking page, members can book, view benefits and renew, all under your studio's name and branding.
How do I reduce membership cancellations?
Bastiva surfaces retention cohorts, lifetime value and rebooking rates so you can identify at-risk members early, then use client tags and email broadcasts to re-engage them.
Is custom branding included for memberships?
Yes. Custom branding is included on every plan, covering the member app, emails and booking page, so the whole membership experience carries your brand.
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