Bastiva is salon, spa and barbershop booking software that handles online appointments, deposits, tips and staff commissions in one platform. Clients book the right service with the right stylist from your branded booking page or member app, and you collect payment, tips and reviews without juggling separate tools. Flat monthly pricing means no booking commissions and no per-transaction fees, so your stylists and your salon keep more of every ticket.
Online appointments matched to the right stylist
Clients choose a service, a stylist and a time from real-time availability, and Bastiva books the right room or station automatically. Recurring appointments make standing color and trim schedules effortless, while custom intake forms and waivers collect what you need before the visit.
- Service and stylist selection with live availability
- Resource and station booking handled automatically
- Recurring appointments for standing clients
- Custom intake forms and digital waivers with e-signature
Stop losing money to no-shows
A missed color appointment is hours of lost revenue. Bastiva lets you require deposits or card-on-file at booking, charge no-show and late-cancel fees, and waitlist clients so a cancellation gets filled through automatic gap-fill instead of leaving a chair empty.
- Deposits or card-on-file at booking
- Configurable no-show and late-cancellation fees
- Waitlists with automatic gap-fill
- Reminders 24 hours and 2 hours before, plus post-visit follow-ups
Tips, commissions and payroll made simple
Bastiva takes payment by card, Apple Pay, Google Pay, ACH or card-on-file, collects tips at checkout and splits them automatically across your team. Commission tracking and a payroll-ready ledger mean stylist pay is calculated for you, with no booking or transaction commissions taken by Bastiva.
- Tips at checkout with automatic tip-split
- Commission tracking per stylist and service
- Payroll-ready ledger and time clock
- POS for retail products and gift cards
Build a brand clients remember
Custom branding is included on every plan, so your booking page, emails and member app wear your salon's logo and colors on your own subdomain. Promo codes, gift cards and client tags help you run promotions and bring lapsed clients back.
- Branded booking page, emails and member app on every plan
- Your own subdomain: yoursalon.bastiva.com
- Gift cards and promo codes for promotions
- Client tags and broadcasts for win-back campaigns
Bastiva vs. Typical platforms
| Feature | Bastiva | Typical platforms |
|---|---|---|
| Per-booking commission | None | Sometimes a percentage per booking |
| Deposits and no-show fees | Built in and configurable | Varies, sometimes limited |
| Tips with automatic tip-split | Yes | Varies by platform |
| Commissions and payroll-ready ledger | Included | Often an add-on |
| Custom branding on booking page | Every plan | Frequently top tier only |
| Branded member app | Included | Generic or paid upgrade |
| Own subdomain | Yes, yoursalon.bastiva.com | Shared marketplace URL is common |
| Pricing | Flat monthly from $19 | Tiered fees plus add-ons |
Flat, honest pricing
Every plan includes your branding. No transaction fees, ever.
Frequently asked questions
Can clients book a specific stylist?
Yes. Clients choose the service and the stylist they want from real-time availability, and Bastiva assigns the right station or room automatically.
Can I require a deposit to prevent no-shows?
Yes. You can require a deposit or card-on-file at booking and charge configurable no-show and late-cancellation fees to protect your revenue.
How are tips handled?
Clients can add a tip at checkout, and Bastiva splits tips automatically across your team based on the rules you set.
Does Bastiva calculate stylist commissions?
Yes. Bastiva tracks commissions per stylist and service and keeps a payroll-ready ledger, along with a time clock, so paying your team is straightforward.
Are there fees on each booking or payment?
No. Bastiva charges flat monthly pricing with no booking commissions and no per-transaction fees, so your salon and stylists keep more of every ticket.
Will my booking page show my salon's brand?
Yes. Custom branding is included on every plan, covering your booking page, emails and member app on your own subdomain like yoursalon.bastiva.com.
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